imprint
I. Imprint
The following entity is responsible for the publication and operation of the website in accordance with Section 5 of the German Telemedia Act (TMG):
Dennis The Ripper GmbH
CEO: Dennis Böker
Agricolastr, 74b
30952 Ronnenberg
Germany
Retail store/flagship store:
Göttinger Chaussee 83a
30459 Hannover
Germany
VAT ID DE370280141
Telephone: +49 511 26 26 7000
Email: info@dennistheripper.de
www.dennistheripper.de
For the out-of-court settlement of consumer disputes, the European Union has established an online platform ("ODR platform") which you can access. The platform can be found at: https://webgate.ec.europa.eu/odr/ .
Obligation to participate in dispute resolution proceedings pursuant to Section 36 VSBG:
Dennis The Ripper will not participate in any dispute resolution proceedings before a consumer arbitration board and is not obliged to do so.
We hereby object to the use of contact details published as part of our legal notice by third parties for sending unsolicited advertising and informational materials. We reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.
II. General Terms and Conditions
1. SCOPE
The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
2. CONTRACTING PARTIES, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase agreement is concluded with Dennis The Ripper GmbH.
By placing products in our online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.
Right of withdrawal
Cancellation policy
Consumers have a fourteen-day right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason if the "Personal Box to Home" option was selected. For a live Group Break order or the "Personal Box for Streaming" option, the consumer cannot exercise a right of withdrawal. A live break is a service. This service means that the product can no longer be sold in its original packaging, and therefore, no right of withdrawal can be granted to the consumer in this case. The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), take possession of the goods.
To exercise your right of withdrawal, you must inform us ( You must inform Dennis The Ripper GmbH , Agricolastr. 74b, 30952 Ronnenberg, Germany, info@dennistheripper.de , Phone: +495112604619) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. Groupbreak).
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Sample cancellation form (If you wish to cancel the contract, please fill out this form and return it.) – To Dennis The Ripper GmbH, Agricolastr. 74b 30952 Ronnenberg Germany, info@dennistheripper.de – I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following – Ordered on (*)/received on (*) – Name of consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only for notifications on paper) - Date |
Special notes
If you finance this contract with a loan and later cancel it, you are also no longer bound by the loan agreement, provided both contracts constitute a single economic unit. This is particularly likely to be the case if we are also your lender or if your lender uses our services for the financing. If the loan has already been disbursed to us when the cancellation takes effect, your lender assumes our rights and obligations under the financed contract with respect to the legal consequences of the cancellation or return. The latter does not apply if this contract concerns the acquisition of financial instruments (e.g., securities, foreign currency, or derivatives).
If you want to avoid a contractual obligation as much as possible, make use of your right of withdrawal and also cancel the loan agreement if you are entitled to a right of withdrawal for that as well.
3. Contract Language, Contract Text Storage
The language(s) available for concluding the contract: German
We save the contract text and send you the order details and our terms and conditions in written form. For security reasons, the contract text is no longer accessible online.
4. DELIVERY TERMS
Shipping costs may apply in addition to the stated product prices. Further details regarding any applicable shipping costs can be found in the individual offers.
We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.
We do not deliver to parcel lockers.
5. PAYMENT
The following payment methods are generally available in our shop:
credit card
During the ordering process, you will enter your credit card details. Your card will be charged immediately after you submit your order.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order. You will receive further instructions during the ordering process.
Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing your order. You will receive further instructions during the ordering process.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.
giropay / paydirekt
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay" or "paydirekt") we offer the payment methods giropay and paydirekt.
giropay
To pay the invoice amount via giropay, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing your order. You will receive further instructions during the ordering process.
paydirekt
To pay the invoice amount via paydirekt, you must have a bank account enabled for online banking, be registered with paydirekt, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.
Amazon Pay
To pay the invoice amount via the payment service provider Amazon Payments Europe SCA, 38 avenue JF Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed within one business day after placing the order. A business day is any working day excluding Saturdays, national public holidays, and December 24th and 31st of each year. You will receive further information during the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will find further information with the respective payment option and during the order process.
Purchase on account via Klarna
The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.
Installment purchase via Klarna
You can pay the invoice amount in monthly installments of at least 1/24 of the total amount. The minimum installment is €6.95.
Klarna credit card
During the ordering process, you will enter your credit card details. Your card will be charged by Klarna immediately after you place your order. No address or credit check will be performed.
Klarna Direct Debit
You are granting Klarna a SEPA direct debit mandate. Klarna will inform you of the debit date (so-called pre-notification). The debit will occur after the goods have been shipped.
6. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such damage to the delivery driver as soon as possible and contact us immediately. Failure to report damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.
7. WARRANTY AND GUARANTEES
7.1 LAW OF LIABILITY FOR DEFECTS
The statutory warranty rights apply.
7.2 WARRANTIES AND CUSTOMER SERVICE
Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.
8. LIABILITY
We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.
* in case of injury to life, body or health,
* in case of intentional or grossly negligent breach of duty,
* in the case of warranty promises, if agreed, or
* insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.
Furthermore, claims for damages are excluded.
9. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
III. Data Privacy Statement
The controller responsible for data processing is:
Dennis The Ripper GmbH
CEO: Dennis Böker
Agricolastr., 74b
30952 Ronnenberg
info@dennistheripper.de
Telephone: 05112604619
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. ACCESS DATA AND HOSTING
You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to our website.
HOSTING
The services for hosting and displaying this website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
2. DATA PROCESSING FOR CONTRACT EXECUTION AND CONTACTING US
2.1 DATA PROCESSING FOR CONTRACT EXECUTION
For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Required fields are marked as such, as we absolutely need this data for contract processing and cannot ship the order without it. The specific data collected is evident from the respective input forms.
Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, in accordance with Article 6(1)(c) GDPR, unless you have expressly consented to further use of your data in accordance with Article 6(1)(a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.
2.2 CUSTOMER ACCOUNT
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy.
2.3 CONTACT
As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, if you voluntarily provide this data to us when contacting us (e.g., via contact form or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this statement.
3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING
For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION
If you have given us your express consent during or after your order, we will, on the basis of this consent and in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After you withdraw your consent, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this policy.
DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the payment method selected, we will forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.
4.3 IDENTITY AND CREDIT CHECK WHEN SELECTING KLARNA PAYMENT SERVICES
Klarna direct debit, purchase on account via Klarna, Klarna installment purchase
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we request your consent, pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, to transfer the data necessary for processing the payment and for identity and credit checks to Klarna. In Germany, credit reference agencies listed in Klarna's privacy policy [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] may be used for identity and credit checks. Klarna uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also withdraw your consent to this use of your personal data at any time by contacting Klarna.
4.4 IDENTITY AND CREDIT CHECK WHEN SELECTING BILLPAY PAYMENT SERVICES (OPERATED BY KLARNA BANK AB)
If you choose to use the payment services of Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we request your consent, pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, to transfer the data necessary for processing the payment and for identity and credit checks to BillPay. In Germany, the credit agencies listed in BillPay's privacy policy [https://www.billpay.de/de/agb-de/] may be used for identity and credit checks. BillPay uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also withdraw your consent to this use of your personal data directly with BillPay at any time.
4.5 IDENTITY AND CREDIT CHECK WHEN SELECTING PURCHASE ON INVOICE VIA PAYONE
If you choose the payment method "purchase on account" (offered by PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt am Main, Germany (hereinafter "PayOne")), we request your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to transfer the data necessary for processing the payment and for identity and credit checks to PayOne. In Germany, the credit agencies listed in PayOne's privacy policy [https://a.storyblok.com/f/64176/x/b6e0586777/payone-information-zu-datenverarbeitung-gemass-art-13-dsgvo-0220-1.pdf] may be used for identity and credit checks. PayOne uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy. This may result in us no longer being able to offer you certain payment options.
5. SOCIAL MEDIA
5.1 SOCIAL PLUGINS FROM INSTAGRAM (BY META)
Our website uses social media buttons from social networks. These are simply embedded as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.
5.2 OUR ONLINE PRESENCE ON INSTAGRAM (BY META), YOUTUBE
If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below. Should you require further assistance, please feel free to contact us.
Instagram (by Meta) [http://help.instagram.com/519522125107875] is a service provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). Information about your use of our online presence on Instagram, automatically collected by Meta Platforms Ireland, is generally transferred to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing in connection with visits to an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
YouTube [https://policies.google.com/privacy?hl=de] is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.
6. CONTACT OPTIONS AND YOUR RIGHTS
6.1 YOUR RIGHTS
As an affected party, you have the following rights:
* In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
* In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate or incomplete personal data concerning you that we hold;
* In accordance with Article 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
* to exercise the right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest or
* is necessary for the establishment, exercise or defense of legal claims;
* pursuant to Article 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
* the accuracy of the data is disputed by you;
* the processing is unlawful, but you object to its deletion;
* we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
* You have objected to the processing pursuant to Art. 21 GDPR;
* In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
* According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your habitual residence, your place of work, or our company's registered office.
Right to object
To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation.
After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
6.2 CONTACT OPTIONS
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.